Bring your existing providers

Keep the systems that already work for your business.

TDH3 is designed so customers do not have to replace a telematics, phone, accounting, mapping or signing provider simply to use the platform. We confirm how the provider connects and what its API actually supports before anything is described as live.

A provider is only called Supported after its TDH3 adapter and required capabilities have been built and tested.
Three clear statesNo false promises
1
SupportedA TDH3 adapter already exists and has been tested for this provider and capability.
Ready2
Compatibility checkThe provider may be connectable, but TDH3 must confirm its API, permissions, data and account requirements first.
Check3
Custom / specialistThe provider or workflow needs separately scoped integration work before it can be used live.
Scope
What TDH3 can assess

Connect the provider you already use where its interface allows it.

These areas are integration-ready at platform level, but a real provider is not treated as plug-and-play until its adapter is confirmed.

Compatibility check

Phone, SMS & business messaging

VoIP/telephony, SMS, business messaging and email providers

Keep the provider you already use where its API supports the calls, messages or events you need TDH3 to handle.

Compatibility check

Telematics & GPS

Vehicle tracking, asset location, mileage, engine hours and provider events

TDH3 can consume authorised provider data where the tracking platform exposes suitable APIs, webhooks or structured feeds.

Compatibility check

Accounting

Customers, invoices, credits, payments and agreed accounting data

The aim is to keep the customer's existing accounting package and connect only the agreed data flows that the provider supports.

Compatibility check

Mapping & routing

Address lookup, geocoding, distance, routing and multi-stop planning

A standard or customer-selected provider can be used where its commercial terms and API capabilities fit the required workflow.

Compatibility check

E-signature

Signature requests, status updates and completed document return

Existing signing providers can be assessed where they provide an API or webhook model suitable for the required TDH3 document flow.

Connection methods

What we can readily work with.

The provider must permit the connection and expose the data or actions the customer actually needs.

Preferred

OAuth

The customer signs in with the provider and grants TDH3 authorised access without sharing a password.

Readily assessable

API key or token

Suitable where the provider issues documented server-side credentials for the customer's own account.

Readily assessable

REST API

TDH3 can read or send agreed data where the provider exposes a documented API and the customer's plan permits access.

Readily assessable

Webhooks

Useful for near-real-time provider events such as messages, status changes or telematics observations.

Fallback

SFTP or scheduled files

Can suit providers that supply structured files but do not offer a modern API.

Fallback

CSV / spreadsheet exchange

Useful for controlled import or export when a live integration is not available.

01

Check the interface

Does the provider offer a documented API, OAuth connection, webhook or structured data feed?

02

Check the customer’s plan

Does the customer's existing subscription include the required API access?

03

Confirm the data flow

What exact data can TDH3 read, send or receive and how quickly is it updated?

04

Confirm costs and limits

Are there provider charges, usage limits, restrictions or third-party approval requirements?

Before go-live

Provider compatibility is confirmed during onboarding.

Tell us the systems you currently use. TDH3 checks the provider, the customer’s account level, the available API or data connection, any third-party charges and the exact read/write scope. If an adapter already exists and is tested, it can be treated as a supported integration. If not, we confirm whether it is a straightforward compatibility job or separately scoped custom work.

API keys, OAuth refresh tokens, passwords and private credentials are never intended to be stored in ordinary customer workspace fields. Live credentials belong in approved server-side integration storage.